Privacy Policy
Last updated: July 2026
Introduction
TV Krooz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and subscribe to our Krooz TV IPTV service.
By using our website and services, you consent to the data practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing address when you subscribe to Krooz TV.
- Device Information: MAC address, device type, operating system, and IP address for activation and service delivery.
- Payment Information: Payment details are processed securely by our payment processors. We do not store complete credit card numbers or banking information.
- Communication Data: Records of your communications with us via WhatsApp, email, or other channels.
How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your Krooz TV subscription
- To activate and manage your Krooz TV service
- To provide customer support and technical assistance
- To send service-related communications and updates
- To improve our services and user experience
- To prevent fraud and ensure the security of our service
- To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our website and delivering our services (payment processors, hosting providers), and with legal authorities when required by law.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Contact Us
If you have any questions about this Privacy Policy, please contact us on WhatsApp.